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The rules, Australian Capital Territory

End of lease cleaning rules in the ACT

What Canberra tenants owe when they leave.

Rules last checked 3 November 2026

Leave it in substantially the same state as at the start, fair wear and tear excepted. The ACT Government says you don't have to use professionals.

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Updated 3 November 2026 · Written by the Cleaner Scout team · How we check our facts

Clause 64 and the ACT end of lease clean

The ACT's Residential Tenancies Act 1997 puts its standard residential tenancy terms in Schedule 1. Clause 64 is the one for moving out: substantially the same state of cleanliness, all your belongings removed, and substantially the same condition as at the start of the agreement, fair wear and tear excepted.

While you live there, clause 63(c) asks you to keep the place reasonably clean, having regard to how it was at the start and the normal incidents of living. The Act says tenant and lessor. The ACT Government's Renting Book (January 2026) says landlord.

No professional clean required in the ACT, with one exception

The Renting Book is plain about it: you are not required to use professional cleaning services when a tenancy ends.

The only exception is professional carpet cleaning, and two things must both be true. Your agreement has to require it, and your landlord has to have evidence it was done at the start of your tenancy.

Pets add one wrinkle. A lessor's consent to an animal can carry a reasonable condition about cleaning or maintenance (s 71AE(4)(a)(ii)), but a landlord can't demand extra bond or additional inspections because of a pet.

Fair wear and tear has no fixed definition in the ACT

The Renting Book says there's no set rule. It turns on how the damage happened and how severe it is. Its examples of everyday use are carpet faded from sunlight, or marked in a high traffic spot like the entrance.

Two ACT condition reports, one joint inspection

The lessor gives you 2 signed copies of the condition report no later than the day after you take possession (s 29(1) and (2)). You have 2 weeks to send one back, noting anything you disagree with. Miss that and you're taken to agree with it (s 29(3)).

The ACT is firm on the finish: the lessor and tenant must carry out the final inspection together, then complete and sign a condition report based on it (s 30A(1) and (2)). One side can only sign alone if the other had a reasonable opportunity to be there (s 30A(3)). The inspection checks the home against the report signed when you moved in.

Bring all your keys to it. The Renting Book says a tenant who doesn't return them may be treated as still in possession and asked to pay for lost rent.

Your ACT rental bond and ACAT

An ACT bond can't be more than the first 4 weeks of rent (s 20), and one bond is allowed per agreement (s 21). The ACT Revenue Office holds it. A private landlord lodges it within two weeks and an agent within 4 weeks.

Tenants, landlords or agents can all request the refund. For a full refund, the landlord gives you the application form within 3 working days after the tenancy finishes. To claim part, they must state reasons and estimated costs on the form and get it to you within 10 working days.

Section 31 lists what can come out of the bond, including the reasonable cost of repairs or restoration after damage you caused (other than fair wear and tear), rent owing, and securing the home if the keys aren't returned.

To dispute a release application, give written notice within 2 weeks (s 35). The Renting Book adds that if 14 days pass without a dispute from you, the Revenue Office pays as the landlord asked. A dispute goes to the ACT Civil and Administrative Tribunal (ACAT), which sends a conference notice. The lessor must give a list of claims at least seven days before the conference.

End of lease cleaning steps for a Canberra rental

  1. Look for a carpet term

    If your agreement has one, ask for the evidence it was done before you moved in.

  2. Clean to the first report

    That means substantially as you found it, not better. The Renting Book's end of tenancy checklist sets the same standard.

  3. Agree a time for the inspection

    Do it together and walk the report room by room. Note anything you disagree with before you sign.

  4. Read the bond form

    Check any reasons and estimated costs against the condition reports, your photos and any receipts. Condition reports, quotes and invoices can all support an ACAT dispute.

Two questions we'd ask an ACT landlord in writing

Ask two questions in writing before you book anything: does my agreement require a carpet clean, and do you have evidence it was done before I moved in? If either answer is no, carpets are simply part of the ordinary clean. Then be at the joint inspection with your copy of the first report.

Questions

Questions about end of lease cleaning rules in the ACT

Do I have to hire cleaners when I leave a Canberra rental?

No. The ACT Government's Renting Book says you aren't required to use professional cleaning services. Carpets are the one exception, and only if your agreement says so and there's evidence it was done at the start.

What if I can't make the final inspection?

Ask to move it. The lessor can only sign the final report alone if you were given a reasonable opportunity to be there.

How long do I have to dispute a bond claim?

Two weeks, by written notice. The dispute then goes to ACAT.

When the cleaning business calls

  • Have the number of bedrooms and bathrooms handy, and anything extra you want done.
  • Moving out? Have your entry condition report and the date the keys go back.
  • Think about access: keys, parking, stairs, and pets that will be home.

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Where this comes from

Tenancy and bond rules change, so check with your state's renting authority before you rely on a date or a rule. How we write and check these pages.