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Guide

Fair wear and tear, or damage?

What you have to clean when you move out, and what you can leave.

Fair wear and tear is the wear a home gets from normal living, and you do not have to clean it away when you leave; dirt, grease and damage are different.

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Updated 3 November 2026 · Written by the Cleaner Scout team · How we check our facts

What fair wear and tear means

Here is where the line sits between wear you can leave and cleaning you owe, with the examples the state governments use themselves.

Victoria's law describes it as the deterioration of a place from reasonable use by the renter and their visitors, or from natural forces like sun and weather. The NSW Government's own examples put traffic marks in carpet and dents from furniture on the wear side, and stains or burns on the damage side.

Dirt is not fair wear and tear

Queensland's Residential Tenancies Authority says it plainly: dirt, grime, grease and damage, including damage from an approved pet, are not fair wear and tear. A greasy rangehood or dusty skirting boards are yours to clean, even though a faded curtain or a worn carpet path is not.

Common examples: fair wear and tear or yours to clean

Usually fair wear and tearUsually yours to clean or fix
CarpetWorn paths where people walk, dents from furnitureStains, burns, food and drink spills
KitchenA worn benchtopGrease on the rangehood, oven and splashback, and burns or cuts in the benchtop
WallsFaded, chipped or cracked paint, and paint worn off near a light switchMarks that wash off, holes you made, and paint pulled off by sticky tape or poster putty
Water stainsStains on carpet from a leaking roof or bad plumbingStains on carpet from an overflowing bath or indoor pot plants
Windows and curtainsWorn sliding tracks, faded curtainsDirty glass, tracks full of dust, broken glass, torn curtains

Does every state define fair wear and tear the same way?

The idea travels, but the words change. The Tasmanian and Northern Territory Acts say reasonable wear and tear instead of fair wear and tear.

The ACT's Renting Book says there's no fixed rule or definition: it depends on how the damage happened and how severe it is. Its own examples of normal everyday use are carpet faded by sunlight, or marked in a high traffic area like the entrance.

Is pet damage fair wear and tear?

Damage from a pet sits on the damage side of the line, even when the pet was allowed. Queensland's RTA says so for an approved pet, and WA's Act says damage caused by a pet is not fair wear and tear (s 50I). Scratched doors or a chewed carpet edge aren't wear, however settled the pet was.

Check your place against the condition report

  1. Find your entry condition report

    It records how each room looked when you moved in, and it is the starting point for any bond claim.

  2. Walk through room by room

    Compare each item with the report. Wear from normal living is fine; dirt and marks that were not there are yours.

  3. Clean what is yours

    Do it yourself or book a cleaning business, and add extras like the oven or the carpets where the report or your lease makes them matter.

  4. Take photos at the end

    Photograph every room, the oven and the bathrooms once the clean is done, before you hand back the keys.

Marks and grease you can clean yourself

Worth doing yourself

  • Wash marks off walls with a damp cloth and a little detergent, testing a hidden spot first.
  • Soak the rangehood filter in hot soapy water to lift the grease.
  • Vacuum everywhere, then mop the hard floors.

Where a cleaning business earns its keep

  • Ovens with baked-on grease.
  • Grout and shower glass with a build-up of soap scum.
  • Carpet stains that need a steam clean.

What we'd clean, and what we'd leave as wear

Treat the entry condition report as your checklist. Clean everything with dirt, grease or marks that were not there at the start, leave alone what is only worn, and keep dated photos from the day you hand back the keys.

Questions

Questions about fair wear and tear, or damage

Is a worn carpet my problem?

Not if it comes from normal use. Traffic marks and furniture dents are the NSW Government's own examples of fair wear and tear.

Do I have to repaint scuffed walls?

Wash off what washes off. Paint that has faded with age is fair wear and tear, but marks and holes you made are not.

Can the bond pay for normal wear?

No. Consumer Affairs Victoria says rental providers can't claim bond money to cover fair wear and tear. In Queensland, a property manager or owner claiming against the bond must give you supporting evidence within 14 days of the claim or dispute, so ask to see it.

Who decides if it is damage?

You and the landlord or agent first. If you cannot agree about the bond, each state has its own dispute body, such as Rental Dispute Resolution Victoria or the RTA in Queensland.

When the cleaning business calls

  • Have the number of bedrooms and bathrooms handy, and anything extra you want done.
  • Moving out? Have your entry condition report and the date the keys go back.
  • Think about access: keys, parking, stairs, and pets that will be home.

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Where this comes from

Tenancy and bond rules change, so check with your state's renting authority before you rely on a date or a rule. How we write and check these pages.