Cleaners in the ACT

Cleaners in Canberra and its town centres

Canberra is the main page, with its own end of lease clean page. Local pages cover Gungahlin, Woden and Tuggeranong.

We also have a Queanbeyan page under Canberra. It's across the border in New South Wales, so NSW renting rules apply there, not the ACT's.

What the ACT Government says about professional cleaners

The ACT Government says tenants are not required to use professional cleaning services at the end of a tenancy. The one exception is carpets, and only if the agreement says so and the landlord has evidence they were professionally cleaned at the start.

The standard is the condition you started with. Schedule 1, clause 64 of the Residential Tenancies Act 1997 asks you to leave the home in substantially the same state of cleanliness and condition, fair wear and tear excepted, with your belongings gone.

Handing back the keys at the ACT final inspection

You and the landlord (the Act says lessor) must do the final inspection together, and complete and sign a condition report based on it (s 30A). One of you can only sign alone if the other had a reasonable chance to be there. The ACT Government says that inspection checks the home against the report you signed when you moved in, and that's where your keys go back.

When an ACT landlord makes a bond claim

The ACT Revenue Office holds bonds. If the landlord wants part of yours, the form must give reasons and estimated costs, and reach you within 10 working days after the tenancy ends. Disputes go to the ACT Civil and Administrative Tribunal (ACAT), and the ACT bond rules cover the detail.