The Queensland paperwork for a Gold Coast bond clean
Your entry report
You signed and returned the entry condition report within 7 days of moving in, marking anything you disagreed with. Find your copy. That's the start condition your clean gets measured against.
The exit report
You complete the exit condition report (Form 14a for a general tenancy) and give it to the property manager or owner when you return the keys. Once the vacate inspection is done, expect a completed copy at your new address within three business days.
If there's a claim
A property manager or owner claiming on the bond must give you supporting evidence within 14 days of the claim or dispute. Skipping that is an offence. The Residential Tenancies Authority (RTA) holds the money in the meantime and runs dispute resolution before anything goes to QCAT, the state tribunal.
Your choice of cleaner
The RTA says you can do the cleaning yourself or engage a professional company. A lessor or agent can't make you buy the service from someone they nominate (s 171(2)).
Over the border
Renting in Tweed Heads? That's New South Wales, where it's an end of lease clean and NSW Fair Trading holds the bond. Read the NSW rules instead of this page.
Bond cleaning a Gold Coast unit: lifts and parking
Flats and apartments made up 22% of occupied homes in the City of Gold Coast council area in the 2021 Census, so plenty of bond cleans here happen on a high floor. Some buildings want lifts booked for moves, and a cleaner carrying a vacuum needs to know where to park.
Sliding door tracks and air conditioning filters are easy to forget. The RTA lists windows and window tracks, ceiling fans, and air conditioning vents and filters among the things tenants commonly miss, along with light fittings, skirting boards, the inside of cupboards and the oven.
Sort these in your unit for Gold Coast bond cleaners
- Book the lift, if your building asks for that.
- Tell the on-site manager a contractor is coming.
- Clear the balcony, the storage cage and the letterbox.
- Leave the power and water on until the clean is done.
- Give the business your parking and entry details in the note.
Summer damp before a Gold Coast bond clean
Afternoon humidity at the Seaway averages 70% in January and February, so check the shower grout, behind curtains and the back of wardrobes before you book. Mild detergent or vinegar diluted in water is what NSW Health suggests for routine cleaning. Better Health Channel says not to dry brush mould, because that can flick spores into the air.
Paperwork first: our Gold Coast end of lease cleaning advice
Get the paperwork out first. Read your entry report against the place, then book the clean for after the removalists and before the keys go back. Ask for the inclusions and any re-clean terms in writing, and keep your copy of the exit report with your own dated photos.