Bond cleaning in Mackay: Queensland law in brief
The end of tenancy test
You leave the place, as far as possible, as it was when you moved in, fair wear and tear excepted. That's section 188, and it doesn't say who has to do the cleaning.
Agents and nominated cleaners
Section 171 stops a lessor or agent requiring you to buy goods or services from them or from a person they nominate. A list of cleaners from your agent is only a list.
A pet condition is narrower
A pet approval can ask for carpet cleaning or fumigation at the end, but it still can't require a particular business. Fumigation goes to a licensed pest controller.
Who holds the bond
The RTA holds it, not your agent. You ask for the refund with Form 4, online through RTA Web Services or on paper.
If someone disagrees
A party who disagrees with the refund request has 14 days to lodge a dispute request on Form 16. Otherwise the bond is paid as first requested.
Damp even in July
Afternoon humidity at Mackay Aero averages 63% in July and 72% in February, so check wardrobes and bathroom ceilings whatever month you leave.
Mackay bond cleaning while you're working away
Set the dates first
Lock in the vacate date and the key handback before your next swing, then work back from there.
Book the clean for an empty house
Ask for the day after the removalists, and agree how the cleaner gets in and where the key goes afterwards.
Sort the exit report
The exit condition report goes to the property manager or owner with the keys. If someone else is handing them back, leave it filled in and ask your property manager if that works for them.
Lodge the refund on time
The RTA says not to claim the bond until the vacate or handover date. After that, lodge Form 4.
If you can't be in Mackay when the bond cleaners finish
If you can't be in Mackay on the last day, pick one person to walk the place after the clean, hand in the keys and take dated photos. Agree that before the day, and get the re-clean terms in writing.